Privacy Policy

Last updated: 30 August 2026

1. Who we are

This website, ukrpservice.co.uk, is operated by Accurate Assessments UK Ltd, a company registered in England & Wales, trading as UK RP Service ("we", "us", "our"). Our registered office is 138 Fitzhugh Rise, Wellingborough, NN8 6BU, United Kingdom.

We are the data controller for the personal data described in this policy. If you have any questions about this policy or how we handle your data, contact us at info@ukrpservice.co.uk.

2. The personal data we collect

We collect personal data directly from you when you use this website, principally through our contact form. This may include:

• Your name
• Your company name and the country your business is based in
• Your email address
• Your telephone number, if you choose to provide it
• The service you're interested in (e.g. medical devices, cosmetics, food supplements, GPSR)
• Any other information you include in your message to us, including product details

We also automatically receive some technical information whenever you visit our website, such as your IP address, browser type, device type, and general usage data (pages visited, time on page). This is standard information collected by most web servers and hosting providers, and is used only for security, troubleshooting and understanding overall site usage — not to identify you personally.

3. How we use your personal data

We use the personal data you provide to us to:

• Respond to your enquiry and correspond with you
• Provide quotes, proposals and information about our UK Responsible Person and compliance services
• Deliver services you have engaged us to provide, including acting as your UK Responsible Person where agreed
• Maintain records of our business communications
• Meet our legal and regulatory obligations, including obligations connected to the UK Responsible Person role

We do not use your data for automated decision-making or profiling, and we do not sell your personal data to any third party.

4. Our legal basis for processing

Under UK GDPR, we rely on the following legal bases to process your personal data:

• Consent — when you voluntarily submit your details through our contact form.
• Legitimate interests — to respond to enquiries and operate our business, where this does not override your rights and interests.
• Contract — where processing is necessary to perform a contract with you, such as acting as your UK Responsible Person or delivering a service you've engaged us for.
• Legal obligation — where we're required to retain or disclose data to comply with the law, for example accounting, tax, or regulatory records connected to a Responsible Person appointment.

5. Cookies and similar technologies

This website does not currently use analytics, advertising or tracking cookies. It may use strictly necessary cookies required for basic website functionality (for example, remembering that you've closed a notice). If we introduce analytics or marketing cookies in future, we will update this policy and, where required, ask for your consent first.

6. How long we keep your data

We keep enquiry and correspondence data for as long as reasonably necessary to respond to you, deliver any services agreed, and meet our legal and accounting obligations — typically no longer than 7 years after our last contact with you, unless a longer period is required by law. Where we act as your UK Responsible Person or hold technical documentation on your behalf, we retain the relevant records for as long as we hold that role and for any period required by the applicable regulation afterwards.

7. Sharing your information

We do not sell or rent your personal data. We may share it with:

• Trusted service providers who support our business operations, such as our email and website hosting providers, strictly to the extent needed for them to provide that service to us
• Professional advisers, such as our accountant or solicitor, where necessary
• Regulators or public authorities, such as the MHRA or Office for Product Safety and Standards, where we are legally required to do so or where this is part of a service you've engaged us to deliver (for example, submitting a product registration or notification on your behalf)
• An EU-based Responsible Person partner, but only where you have asked us to help arrange EU GPSR representation and only to the extent needed to make that introduction

Any third party we share data with is required to keep it secure and use it only for the purpose we've specified.

8. Data security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction, including secure hosting and access controls on our systems. No method of transmission over the internet is completely secure, but we work to protect your information appropriately.

9. Your rights

Under UK GDPR, you have the right to:

• Ask us for a copy of the personal data we hold about you
• Ask us to correct inaccurate or incomplete data
• Ask us to delete your data, in certain circumstances
• Ask us to restrict or object to our processing of your data
• Ask us to provide your data in a portable format
• Withdraw consent at any time, where we rely on consent to process your data

To exercise any of these rights, email us at info@ukrpservice.co.uk. If you're unhappy with how we've handled your data, you also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).

10. International transfers

Many of our clients are based outside the UK. We aim to store and process your data within the United Kingdom wherever possible. Where a service provider we use stores data outside the UK, or where we transfer data internationally as part of delivering our services to you (for example, corresponding with an overseas manufacturer), we ensure appropriate safeguards are in place.

11. Children's privacy

This website and our services are intended for businesses and professionals. We do not knowingly collect personal data from children.

12. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page shows when it was last revised. We encourage you to review this page periodically.

13. Contact us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

• Email: info@ukrpservice.co.uk
• Post: Accurate Assessments UK Ltd, trading as UK RP Service, 138 Fitzhugh Rise, Wellingborough, NN8 6BU, United Kingdom